Privacy policy

Privacy Policy

Information we collect

We collect information you provide when you browse our store, place an order, create an account, subscribe to marketing messages, contact us, or otherwise interact with our services. This may include your name, email address, shipping and billing address, order details, communications with us, and information needed to process payment. Payment card information is handled by our payment providers and is not intentionally stored by MAVORYN.

We and service providers acting on our behalf may also collect technical and usage information, such as device and browser information, IP address, pages viewed, approximate location derived from IP address, referring page, and interactions with our store. This information may be collected through cookies and similar technologies.

How we use information

We use personal information to:

process, ship, track, and support orders;
communicate about orders, returns, account requests, and customer service;
prevent fraud, protect our store, and comply with legal obligations;
improve our store, products, and customer experience;
send marketing communications when permitted by law and subject to your choices; and
maintain business records and enforce our terms.

We share information only as needed to operate our business. This can include Shopify and other store service providers, payment processors, shipping carriers, fraud-prevention providers, customer-service tools, analytics or marketing providers, professional advisers, and government authorities when legally required. These parties may use information only for their services, their own legal obligations, or as otherwise described in their own policies.

We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

Your choices and privacy requests

You may unsubscribe from promotional emails using the unsubscribe link in the message. Transactional emails about an order or account may still be sent when necessary.

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal information we hold about you, and to make certain choices about its use. To make a privacy request, email support@mavoryn.com with the subject line Privacy Request. We may need to verify your identity before completing a request. We will not discriminate against you for exercising privacy rights provided by law.

Data retention and security

We retain personal information only as long as reasonably necessary for the purposes described above, including to fulfill orders, handle returns, maintain records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online system is completely secure, and we cannot guarantee absolute security.

Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can review and delete it where appropriate.

Changes and contact

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The effective date at the top shows when it was last updated. Questions about privacy can be sent to support@mavoryn.com.