Where do you ship?
We ship to the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses.
Is shipping free?
Standard shipping is free for eligible orders.
When will my order ship?
Orders are processed in 1 to 3 business days. Orders placed after 5:00 PM Central Time are treated as received on the next business day.
How long does delivery take?
After shipment, standard transit usually takes 3 to 7 business days. Processing time and transit time are separate.
How do I track my order?
We send tracking information by email when it is available. Contact support@mavoryn.com with your order number if you need help.
Can I return an item?
Yes. You may request a return within 30 days after delivery. Email support@mavoryn.com to begin. We provide a prepaid return label for eligible returns.
When will I receive my refund?
Approved refunds are issued to the original payment method within 7 business days after approval. Your financial institution may take additional time to post the credit.
Can I call customer service?
No. MAVORYN provides customer service by email only. Please contact support@mavoryn.com during our support hours of 9:00 AM to 5:00 PM Central Time, Monday through Friday.